Privacy Policy

1. About This Policy

This Privacy Policy describes how NowGeeksCanada.com collects, uses, stores, and protects information relating to users of our platform. By accessing or using NowGeeksCanada.com, you confirm that you have read and understood this policy.

NowGeeksCanada.com is a free-to-play social gaming platform with no real-currency involvement. We are committed to handling all user data with care and transparency.

2. Information We Collect

We may collect the following categories of information when you use our platform:

Account information: username, display name, and any profile details you choose to provide.

Usage data: pages visited, games played, session durations, and interactions with platform features.

Technical data: browser type and version, operating system, device type, IP address, and general geographic region derived from IP.

Communication data: messages sent to our support team or submitted through contact channels.

We do not collect financial information of any kind. No payment data, billing details, or transaction records are ever processed.

3. How We Use Your Information

Information collected is used solely to operate and improve the NowGeeksCanada.com platform. Specific purposes include:

Providing and maintaining access to games and platform features.

Personalising your experience, including leaderboard rankings and session history.

Sending platform-related communications such as event announcements and service updates.

Investigating reports of misconduct or violations of our community standards.

Analysing aggregate usage patterns to guide product development decisions.

We do not use personal data for advertising profiling or sell data to any third party.

4. Cookies and Tracking

NowGeeksCanada.com uses cookies and similar technologies to maintain session state, remember consent preferences, and gather anonymised usage analytics. You may decline non-essential cookies through the consent banner shown on your first visit.

Full details of the cookies we use and your options for managing them are set out in our Cookies Policy.

5. Data Sharing

We do not sell, rent, or trade personal information with third parties.

We may share limited technical data with trusted service providers who assist in operating the platform (such as hosting and analytics providers), under strict contractual data processing agreements.

We may disclose information if required by applicable Canadian law, court order, or regulatory authority.

6. Data Security

We apply industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Access to user data within our organisation is restricted to staff members with a legitimate operational need.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal data we hold about you, and to request correction of inaccurate data. You may request deletion of your account and associated personal data at any time by contacting us at support@nowgeekscanada.com.

We will action all valid requests within 30 days. No fees are charged for exercising your data rights.

8. Age Restriction

NowGeeksCanada.com is strictly for individuals aged 19 or older residing in Canada. We do not knowingly collect personal data from anyone under this age. If we become aware that data has been collected from a user who does not meet our age requirement, that data will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Continued use of the platform after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact

For any privacy-related questions or requests, please contact us at: support@nowgeekscanada.com